Website Migration
-
Q: What does the website migration service entail? Will my site be safe?
A: The web site migration service offered by ProneXion is absolutely free of charge and consists of transferring all your website files, databases and e–mails from your current web hosting provider to your brand–new web hosting account with us. We will also modify all the settings required for your websites to be fully operational on our leading–edge cloud hosting platform.Our techs are fully capable of moving just about any web site. With years of experience in this field, they’re experts in the specificities of our cloud hosting platform, our Control Panel as well as all other famous Control Panels. For them, transferring a custom–built web application with a lot of custom libraries is as easy as transferring a simple WordPress blog.
-
Q: How much time will the website migration process take?
A: While we can’t give you a precise time frame, since there are many factors, including the physical size of the web files and databases, the location of the current host’s server, the complexity of your site and the present workload of our Website Migration Department, etc., we will do our very best to transfer your web site within 48h, and in some cases – within 24h (in case the website content is not large).
-
Q: My personal privacy is essential for me. What information do you require?
A: We’ll require the login information for your old web hosting provider’s Control Panel and the site’s name (domain name).
-
Q: My current hosting account has sensitive info inside. How can I rely on you?
A: Client privacy is one of our chief responsibilities – that is why, both our payment page and our CP login page are secured with enterprise–class digital certificates. We employ security measures, which include, but are not limited to: physical, electronic and administrative methods to safeguard the data that we obtain online. And we’ve also got a very detailed and rigorous Privacy Policy, which outlines the types of information that we collect.
-
Q: Will my site be offline during the transfer?
A: Nah. Your website will stay reachable online during the transfer. Once everything is done on our end, we’ll tell you so that you can preview it and check for any problems. If everything’s okay, all you will need to do is edit your domain name’s DNS resource records.
-
Q: Will my current web hosting provider need to do anything?
A: Nah. We will never get in touch with your web hosting provider about anything. They won’t be aware of the web site migration either.
-
Q: Which hosting platforms do you support?
A: We can transfer your web site from any hosting provider or any Linux–driven web hosting platform as long as we can gain access to the Control Panel and there is File Transfer Protocol access available.The only sites that we cannot migrate are the ones based on closed–source software apps such as Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.